Epson vs Brother vs HP: Best Printers For Home Compared
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Epson vs Brother vs HP: Best Printers For Home Compared

Epson has an intuitive site design which makes quick home printer purchases easier for those in a hurry. Brother is the perfect company for those who have no idea what type of home printer they need since the site asks you questions and then selects one for you. HP is the ideal choice for bargain hunters hoping to get printers for less than the normal amount.
Covered in this report
Epson Store — Best Features
Get free shipping for all printers, paper, and ink.
Find drivers right from the main page.
Best for: Those who want to spend as little time order ink and printers as possible.
Brother — Best Features
Endless phone support for the entire lifetime of a printing product.
"Help Me Choose" selector which chooses a printer for you based on answering 7 questions.
Best for: Customers who aren't sure what printer they should get and want guidance.
Best deal: Save Up to 40% on Brother Products from Amazon - [activate coupon]
HP Store — Best Features
Customers who aren't sure what printer they should get and want guidance.
Frequent deals of up to 50% off or more on overstocked home printers.
Best for: Bargain hunters looking for printers at the lowest price around.
Review

Printers have continued to drop in price and develop more and more features as time goes on. Many printers these days have a number of impressive capabilities. Here are a couple of home printer brands shown side by side so you can see which works for you.

Epson

Epson produces a number of printers and “all in one” machines that have scanners and fax machines in them as well. They have quite a few free deals for shipping.

Features

  • Free Shipping for All Orders-You can get nearly any device shipped to you in the mail with no extra cost associated with it at all. This means there’s no real difference between going to the store to get it and getting it online, except at Epson it’ll likely be cheaper. There are some restrictions, such as only being for the 48 contiguous states. This includes paper and ink a well.
  • Frequent Free Deals-There are a number of free deals at Epson through rebate, such as the one where you get a free replacement lamp for projectors you use with your home printer.
  • Easy to Find Drivers and Manuals-Sometimes it’s irritating to have to hunt around for up to date drivers for your printer so that it will work with your latest computer set up. But Epson has all of these listed online in an easy to find area. This includes for the latest Windows 8.1 OS.
  • Easily Find Replacement Parts-There’s a user replaceable parts” page that gives you info on finding a replacement CD, or specific parts you need to fix your printer with companies in both the U.S. and Canada that do this.

Brother

Brother has been certified by BenchmarkPortal with the Certification as a Center of Excellence. This award is based on customer satisfaction and agent satisfaction as well as the operational metrics of the company. It’s always a solid company to go with for home printers, especially if you need a lot of guidance choosing.

Features

 

  • Help Me Choose Product Selector-If you don’t know what printer would work the best for your home, you can click on the “help me choose” button on the right in the main page. You then answer a series of 7 questions that will narrow down the printer choices for you instantly. These questions help you specify that you want a home printer and then determine what tech, basic functions, connection type, base features, advanced features and budget you want. You’ll likely be left with only one or two choices.
  • Lifetime Phone Support-Brother guarantees phone support for the life of your printer product.  
  • OmniJoin-You can buy video conferencing and hosting solutions for connecting to printers with this service.

HP Store

HP has a wide selection of printers and frequent deals for saving money on them. It is true that they tend to emphasize using Windows almost entirely, however.

Features

  • Frequent Overstock Coupons Up to 50% Off-HP is running deals on home printers all the time, including some that let you save up to half on overstocked printers.
  • 3 Different Types of Live Chat-Get right to what you need by selecting product, sales, or returns for your live chat session.
  • InstantInk- This service lets you save money on buying ink by just automatically ordering you new ink by allowing your printer to communicate with HP. SO whenever your printer is running low, you can get new ink sent right to your doorstep without ever doing anything about it yourself. This way you’ll always be full.

Head to Head

Price

An example of a standard Epson printer is the XP-320 which has a 1.4-inch color LCD screen. It costs around $90 and has an ISO print speed of 9.0 pages per minute in black and white.

An example of pricing for Brother is the Compact All-in-One MFC-J285DW which is $100. This has a rate of 12 ppm for black and white printing. In general this seems to indicate that Brother is often a bit higher end than Epson in terms of their pricing, but Brother definitely gives you a few more features to make up for the difference.

Normally, a standard printer like the HP Officejet 4630 is also $10, but because of sales it’s down to $60. This is representative of a lot of HP printers. This printer is a bit slower with a ppm of 5.2.

Overall, it seems that Epson often has cheaper standard printers, but HP has sales that often make their printers even cheaper if you keep an eye out for them. This often requires a rebate though, which is important to remember.

Features

Epson has a number of different phone lines available including “Pre-sales Support” which is open on weekdays in Pacific time until 8 pm. They also have a separate line also open on weekdays and even on Saturday for calling about purchases, packaging, and other stuff. You can find all these numbers under “About Us” and then “Contact Us” from the main page. There’s an email address listed here as well.

Brother has a host of support options including email, chat and phone options. In fact, you’ll get phone support at least for the entire life of whatever home printer product you bought. You’ll fill out which product you have when you go to contact Brother, so this way you won’t have to constantly tell the agent which printer you have.

Support features for HP are pretty straight forward since you can just click on the “Contact Us Now” link in the bottom right corner of the main page under where it says “Need Help?” Then you can choose between chatting with a sales rep online, requesting one, or emailing HP. You can also click on “Live Help” right at the top of the page to get links to chat, email, and phone connections including hours for when these are available. HP actually has separate chats for sales, returns, and product support.

Brother and HP appear to have more support options than Epson, especially for those who prefer live chat. 

Additional Information
Brother
Brother Coupon: Save Up to 40% on Brother Products from Amazon - Activate
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